Effective Communication Skills (1 Day)

Target audience
1. Supervisor, Engineers or Officers
2. Section Heads
3. Staffs
Course Objective
1. To understand and appreciate the process of communication as an important element of the professional effectiveness
2. Exposure to communication concepts
3. Diagnose and avoid barriers to communication
4. To develop skills for delivering organizations policy and goal
5. Be able to motivate people and handle conflicts
6. To crave for more fulfilling interpersonal relationship and social skills
7. To gain confidence and sharpen presentation skills
Course Content
I. Introduction
II. The Communication Process
III. Barriers to Effective Communication And Skills To Avoid Barriers
IV. Developing communication Skills
IV.1 Listening Skills
IV.2 Constructive Feedbacks
V. Building Believability
VI. Powerful and Creative Approach for Communication
VII. Skills to Handle Conflicts
VIII. Technology as a communication tools
IX. Organizational Communication (official communication, interpersonal communication, communication ethics and written communication)
X. Presentation Skills (preparing a presentation and making effective presentation)