Statistical Process Control (SPC) – Level I, Understanding Basic Statistical Tools (2 Days)

Target audience
- Line Leaders
- Officer, Supervisor & Engineers
- Section Heads
- People need an organized way to determine what really causes problems

Course Objective
1. Introduces the 7 basic statistical techniques used in management, and the improvement of any process
2. To learn the description, uses, cautions and applications for each of the statistical techniques
3. To understand how and when to apply these very powerful tools by using of numerous examples and exercises

Course Content
1. The Variation Principle
2. Pareto analysis
3. Flow chart
4. Cause & effect diagram (Ishikawa Fishbone)
5. Histogram
6. Run chart
7. Scatter diagram