No quality management system can fulfil its potential unless it is regularly monitored. This intensive two-day course teaches delegates how to conduct internal auditing to best effect.
Target audience
1. Staff responsible for auditing who already possess an understanding of ISO 9001.
2. Quality Management Representative (QMR)
Course Objective
1. To learn how to enable a business to remain consistently compliant with the exacting requirements of ISO 9001
2. To learn auditing techniques compatible with ISO 9001 and ISO 19011.
3. To learn how to plan, perform and report on an audit and how to take corrective action.
4. To gain self-confidence through hands-on experience for auditors
Course Content
1. How to define quality
2. The development of quality system standards
3. The structure of the ISO 9000:2000 series
4. A clause by clause discussion of ISO 9001:2000
5. The importance of documentation
6. Assessment and certification procedures.